Care Request

SMS Opt-In

How FamFlo collects SMS consent on public intake forms — for A2P 10DLC review. Last updated July 17, 2026.

This page shows FamFlo’s SMS opt-in experience for U.S. carrier (A2P 10DLC) review. SMS consent is voluntary. Users can submit a care request or helper profile without agreeing to receive text messages.

How end users opt in

FamFlo collects SMS consent only through website forms. There is no keyword text-to-join path and no offline paper opt-in.

  1. User opens a public FamFlo intake form (no login required)
  2. User may enter a mobile phone number for contact/matching purposes
  3. User may optionally check an unchecked-by-default SMS consent box
  4. User can submit the form without checking the SMS box — consent is not required to use FamFlo or complete the request

Public form URLs where consent is collected

Exact consent language shown on every intake form

Under the phone number field, users see this disclosure and an optional SMS consent checkbox (unchecked by default). SMS consent is separate from FamFlo Terms of Use and is not a condition of submitting the form:

Phone Number

e.g. (555) 000-0000

Optional: Check the box below if you want transactional SMS updates from FamFlo about your care request or helper application. SMS consent is not required to submit this form. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.

☐ Yes, send me optional transactional SMS from FamFlo about my request. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is not required to submit.

Privacy Policy: https://getfamflo.com/sms-privacy-policy/
Terms of Use: https://getfamflo.com/terms/

What messages we send

Transactional service notifications only — care request confirmations, match updates, introduction details, payment links, and onboarding follow-ups. Not marketing blasts. Messages are sent only when the user has opted in via the optional checkbox.

Opt-out and help

  • Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) to opt out
  • Reply HELP or INFO for assistance
  • Email hello@getfamflo.com or call +1 (773) 600-8010

Mobile information sharing

We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes.

Related pages

Questions about this page?

Email hello@getfamflo.com or use the contact form. We are happy to clarify how FamFlo handles your data and communications.

Contact FamFlo

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